I have no ID. How can I get one?
Business partners and customers with current maintenance agreements and current installations may request an Enterprise ID (EID). After approval and an EID is provisioned, you will gain access to:
Opening product support service requests (with iSupport)
Use of product documentation & downloads
Ask Pre-sales questions (with iSupport)
Please remember that to be approved, the company must have a current maintenance agreement or be registered in the install base. Be sure to select support role to get iSupport access.
Request enterprise ID
Partners should have an Authorized Program Administrator (APA) who can assign EIDs and support roles. Please contact that person for assistance.
Contact the Procurement Customer Support Center
customerservice.pdf (194 KB)