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Where We Excel

Every shopper deserves the best possible customer experience, and retailers should feel empowered to deliver that. Retailers need to find ways to provide both meaningful experiences and create new ones that build lasting connections with shoppers. 

Latest at Toshiba

Webinar: Unlock Retail Store Potential to Improve CX and Empower In-Store Teams

Event
 On Demand
Virtual, Webinar
 
A new Forrester study commissioned by Toshiba Global Commerce Solutions shows a pressing need for retailers to create more effective ways of generating customer data and insight from in-store shopping and to align their physical and digital commerce strategies and deployments.
Event

Toshiba Named a Major Player in the IDC MarketScape “Worldwide Retail Commerce Platform Software Providers 2023 Vendor Assessment”

News
May 16, 2023
Research Triangle Park, N.C
 
Toshiba recognized for its global expansion strategy, R&D, and ELERA™ Commerce Platform self-enablement capabilities”
News

State of the Industry: The Future of Convenience Stores

Blog
 May 15, 2023
Research Triangle Park, N.C
 
In the final installment of our State of the Industry series, we break down what C-stores are currently prioritizing and what their plans for keeping up in retail.
Blog

Toshiba Wins Two 2023 RetailTech Breakthrough Awards

News
May 4, 2023
Research Triangle Park, N.C
 
Toshiba Wins Two 2023 RetailTech Breakthrough Awards “Overall RetailTech Company of the Year” and “In-Store Experience Innovation of the Year”
News

Toshiba Wins Above and Beyond Award

News
 April 27, 2023
Research Triangle Park, NC
 
Toshiba Global Commerce Solutions receives the Above and Beyond award from the Employer Support of The Guard and Reserve (ESGR) in recognition of its policies and benefits that support National Guard and National Reserve service employees.
News

State of the Industry: The Future of In-Restaurant Dining

Blog
 March 28, 2023
Research Triangle Park, N.C
 
In this edition of our State of the Industry series, we are focusing on the biggest trends in the restaurant industry. Throughout our research, two trends seemed to stand out more than the rest…
Blog

Top 5 Priorities for Innovation Leaders

Blog
 March 9, 2023
Research Triangle Park, N.C
 
Everyone wants to be an innovation leader in today's ever-changing retail environment, but few have the title because so much of the average retailer’s innovation strategy is reactive.
Blog

RSPA RetailNOW 2023

Event
 July 30 – August 1, 2023
Orlando, Florida
 
RetailNOW 2023 is the retail IT channel’s #1 trade show, education conference, and networking event. Find out how Toshiba will be delivering new innovative experiences for retail.
Event

Toshiba In Action

Our Statistics

Toshiba is the global market share leader in retail store technology. As retail’s first choice for integrated in-store solutions, our innovative commerce technology enhances customer engagement, transforms in-store experience, and accelerates digital transformation. Together, with a global team of dedicated business partners, we advance the future of retail.

#1

Worldwide share of EPOS Installations

250k +

POS and self-checkout units shipped in 2021

3.0 mil +

POS and self-checkout units installed worldwide

#2

Worldwide self-checkout installations

Check out the latest from Toshiba

Stay up-to-date on Toshiba’s insights.

See Our Solutions in Action

“We’ve selected the ELERA™ platform to efficiently enhance our overall customer experience because it supports scalability in deploying customer focused solutions. That’s important when you consider point of sale is a crucial customer touch point and one that is the key to offering a strong customer experience.”

CIO/Senior VP at Weis

“We've selected the ELERA™ platform to extend our comprehensive scope of services and offerings to our members. It was also important for our team to establish and learn the backend of the POS software solution together to determine specific capabilities for our retail needs.”

Executive VP – Digital Experience and Chief Technology Officer at PriceSmart

“Retailers require solutions to simplify complex workloads for market pricing, inventory control, customer service and loyalty programs while elevating shopper engagement and optimizing sales opportunities”

Vice President and General Manager for Retail, Banking Hospitality and Education

“Our partnership is resulting in a smoother experience for our shoppers using self-checkout by reducing the interventions they experience. Toshiba’s strength in applying machine learning and intelligence to the checkout process across our 2,200+ stores will enhance how we serve our shoppers and build greater trust with our loyal customers.”

Executive VP and CIO at Albertsons Cos.

ELERA TM

Using ELERA’s combination of microservices, IoT and touchpoints, and data, retailers can obtain insights into their customers, predict emerging trends, and create recommendations for customers based on their purchase history. This intelligent data enables retailers to deliver more efficient shopping experiences that eliminate unnecessary friction, reach more customers on their terms, and proactively meet shoppers' needs.

ELERA™