SurePOS™ 500 Series

SurePOS™ 500 Series

SurePOS 500 with advanced touchscreen technology provides the ultimate retail-optimized point-of-sale tools to provide powerful functions to energize the customer experience.


A satisfying store experience helps create Advocates ... consumers who have increased spending with their primary retailer by 31 percent over the last two years.3

Deliver a smarter shopping experience

Now more than ever, consumers are looking for differentiation when choosing their retailers. They expect a higher level of satisfaction—better service, better prices, better quality and convenience. Access to product information and fast, accurate transactions, performed by capable, informed employees are vital to a positive experience and help promote customer loyalty.


Feature Benefits
Sleek, slim design
Industry leading infrared touchscreen

More optional peripherals

USB, Serial and Express Card connectivity
System-matched peripherals
Deep sleep automation
Highly efficient power supply and energy-saving Intel processor
100% recyclable packaging with inserts made from
100% recycled material
Toshiba Remote Management Agent Toshiba Light-Path Management
Tool free design

Security innovations

Toshiba Retail Hardened
Intel processor choices from Celeron to Core i5 to help run the latest POS software


Toshiba SurePOS 500 Series Technical Requirements
Hardware Machine Type 4852
Product name SurePOS 500 Models 570 and 580
Screen 15" IR Touchscreen
Processor Intel Celeron G540 (570 models)
Intel Core i5-3550S (580 models)
Service Processor Toshiba Light-Path Management
Maximum Dimensions HxWxD In mm (inches) 382(15.0)×
Weight 12.3 kg (27 lbs)
System Memory

2 GB DDR3 (570 models, up to 8 GB available)
4 GB DDR3 (570 models, up to 8 GB Available)
8 GB DDR3 (580 models, up to 16 GB available)§§

Video Memory§ Up to 256 MB via Intel DVMT driver
  • Standard : Choice of HDD or Solid State Drive (SSD)
  • Options : Available with SSD
500GB SATA2 HDD (standard on 570 and 580 models)
64GB SSD (1x SSD or 2x SSD upgrade options available for 570 models)
128GB SSD (upgrade options available on 570 and 580 models
Expansion slots Express Card slot
Wireless Optional wireless dongle cover kit
Independent Dual Video Standard
USB ports 1× 24v, 1× 12v, 7× USB 2.0 (3× on front tablet)
RS-232 ports 3× std, 1× powered, MSR
RJ45 Ethernet 1× Gigabit
Audio Ports/Speaker Mic-in/line out & headphone, speakers
Cash Drawer Port 2
System management Toshiba Remote Management Agent (RMA); SMBIOS; Wake on LAN® (WOL); Pre-Boot Execution Environment (PXE)
Power management Deep sleep automation; APM; ACPI
Operating systems supported** Microsoft POSReady 2009 (570 Models only);
Microsoft POSReady 7;
Windows 7 Professional (For Embedded Systems);
Windows 7 Ultimate (For Embedded Systems);
SLEPOS 11 SP3 by year end (570 Models only);
Windows 8.1 Professional (570 Models only)
Windows® 10 IoT Enterprise 2015 LTSB for Retail or Thin Clients (570, 570D Models only via RPQ)
Drivers supported UPOS 1.14.1 or higher
Optional peripherals
PS/2 keyboard/mouse PS2 Keyboard/Mouse
Secondary Displays Toshiba TCx™ Display;
Toshiba SurePoint™ Solution (touch and non-touch); Integrated 6.5” VGA display; Integrated 2×20 display;
Distributed pole mounted 2×20 display;
All Points Addressable Character Graphics Display
Printers Toshiba SureMark™
single station, dual station, and fiscal printers
Keyboards Modular CANPOS keyboards (includes 32 programmable keys) w/optional keylock and pointing device
Cash drawers Toshiba full size and compact cash drawer
Integration trays Toshiba Retail Integration Tray
MSR 3-Track; JUCC
Fingerprint reader Biometric fingerprint reader (Toshiba offering provided with HD coating)
Limited warranty†† For warranty terms and country coverage, please refer to the Toshiba Statement of Limited Warranty at:
Technical support 24×7 Web Support during warranty period. 24×7 Phone support (check geography availability)
Service Availability‡‡ Up to seven years following withdrawal from market


SurePos 500 Call outs

  1. Cutting edge, spill resistant, infrared touch-screen
  2. Tool free design with back access
  3. Toshiba Light-Path Management
  4. Biometric fingerprint reader (optional)
  5. Cooling tunnel technology
  6. Programmable magnetic stripe reader (MSR) (optional)
  7. Retail hardened design resists damage in harsh environments
  8. Audio speaker