TCx™ Elevate

TCx™ Elevate

TCx Elevate is an integrated digital commerce platform that brings all of your channels, touchpoints and apps together to create engaging customer experiences, improve productivity and increase profits. TCx Elevate provides a bridge to a whole new generation of technologies that will power the future of commerce. Whether you’re a large multi-national chain or an independent retailer, TCx Elevate gives you the capacity to implement innovative and impactful technologies at your own pace.

TCx™  Elevate unifies disparate applications, use cases and POS related experiences to provide a more cohesive and comprehensive in-store commerce footprint. The TCx Elevate family of applications, and services, provides retailers with a way to unify and enhance their existing commerce infrastructure without having to modify the underlying business logic or process. 

TCx Elevate Version 1 Release 2 (V1R2) provides even better platform engagement with the introduction of a MobilePOS app, additional APIs and improvements that allow retailers to continue capturing value, reducing IT impact, and simplifying integration with existing enterprise systems and partner ecosystem services, while protecting core functionalities to minimize risks.

TCx Elevate provides a wide range of capabilities, including:

  • Automated Self-Scan
  • Click and Collect
  • Pick and Pay
  • Digital Pricing
  • Payments
  • POS Enablement of Pre-Scan, Marketing and Utilities
  • Associate Line Busting (ALB)
  • Streamlining Operations
  • Application Consolidation

Grow at your own pace
The TCx Elevate platform enables Toshiba 4690 clients to add and extend the value of their investments at their own pace by allowing for the introduction of new capabilities in more efficient ways that are ideal for today’s dynamic fast paced retail environment – an environment focused on seamless engagement, cloud deployment, big data processing and IoT enablement.

  • A modular set of capabilities that you can implement as you grow to optimize your retail environment
  • Add to existing Toshiba POS environments without modifying core business logic
  • Avoid the risks of rip & replace 
  • Take advantage of Toshiba’s pre-built applications or build your own using the TCx Elevate Toolkit (available only with Enterprise licenses)
  • Implement new ways to engage and motivate shoppers


Download the datasheet

 

TCx Elevate allows Toshiba 4690 retailers to revitalize their current systems by extending the functionality of the operator and customer-facing touchpoints with new capabilities.

  • Pre-built applications include Pre-Scan, POS Marketing and Utilities that enable you to…..
  • Use TCx Elevate POS Marketing to enhance interactive customer engagement at the point-of sale
  • Reduce wait times with TCx Elevate Pre-scan
  • Unify multiple applications in the store to optimize customer interactions
  • Engage your consumers before, during and after the sale
  • Increase complimentary item sales with consumer-facing tap & add advertisements
  • Gain dynamic consumer feedback on every shopping trip
  • User-initiated language selection from both customer-facing and associate-facing displays so the user interface can dynamically fit the needs of the user
  • Introduction of a Virtual Keyboard for the consumer-facing display so that customer input can be driven without the need for physical hardware.

Empower your Store Associates

  • Augment the Associate’s POS display with the visual integration of multiple applications
  • Streamline common store operations with convenient terminal utilities
  • Reduce customer wait times with pre-scan capabilities

Modernize your Commerce Technology

  • Introduce gesture support to swipe between different apps on the POS Terminal
  • Add web-based visual overlays on top of existing interfaces   
  • Share POS peripherals across different commerce applications

Extend Beyond Your Boundaries

  • Combining Installation with the Platform – This convergence will allow WebPOS to take advantage of all of the Platform APIs and Apps and will make it unrivaled in the market as a POS client
  • Transaction recovery for orders that are in-progress and get disrupted for any reason (i.e., power loss)
  • Java to Javascript porting so the client is more flexible in mobile environments, can support different mobile operating systems, additional peripherals and other means of communication

Enable your Point-of-Sale Platform

  • TCx Elevate MobilePOS app - Android and Windows tablet-based solution that allows retailers to take their existing ACE POS terminal and extend it beyond the front-end to provide associates with maximum mobility
  • Platform Core Interactions (APIs) - defines how applications can interface with the platform 
  • Omni Order Service –  enables “order from any external source” to be sent to the store to be put in a repository and processed by another app or to be turned into a transaction
  • POS Service – allows the Retailer and 3rd party apps to interact with the POS order
  • POS Data Service – allows for access to order data – transaction items, pricing and customer data for the transaction in progress


Download the datasheet

 

Software requirements for Toshiba TCx Elevate Solution:

TCx Elevate WebPOS:

  • 4690 OS (Enhanced version - V6R5 and above)
  • ACE V7R5 CSD2 and above
  • SI V4R1 and above

 
TCx Elevate POS Enablement Platform:

  • 4690 OS (Enhanced version - V6R5 and above)
  • ACE V7R5 and above
  • SI V4R1 and above
  • SA Version S001 or later
  • GSA Version Q001 or later


Hardware requirements for Toshiba TCxTM Elevate Solution:

TCx Elevate WebPOS and TCxTM Elevate Enablement Platform: 

  • Enhanced Controllers: 4800-C45/C85, 4900-C46/C86 or above with 4GB of memory. Controller with solid state disk is recommended.
  • Enhanced Terminal: Minimum 4800-745 and above with 4GB memory, suitable to support one or two touch displays

With TCx™ Elevate, we are shifting our mindset away from POS to Points-of-Service and ultimately enabling Endless Points of Experience by embracing a platform approach that makes the following promises:

  • Commits to delivering speed of innovation, faster time-to-value as our customers deploy new capabilities in support of their business priorities.  Not only from a technology perspective, but also a model that aligns measurable business value to how they invest in their own growth.
  • Commits to enabling an evolutionary path forward that fortifies our customers’ existing IT investments. This path fundamentally embraces a present and future, where cloud, mobile and the connected landscape of retail, continue to advance.

The goal is to make it easier for software developers to adopt and build on the Elevate platform, and the way we will do that is by creating the Elevate Ecosystem program.  

The Elevate Ecosystem Program will be a commercial and technical partnership program for industry application software developers wanting to create brilliant experiences through TCx™ Elevate. 

The Elevate Ecosystem will:

  • Deliver a simple to understand partnership program
  • Have a clearly defined application integration and test methodology
  • Support Elevate Software Partners with performance-based marketing rewards
  • Provide access to Toshiba’s world-class support team
  • Be a global program, regionally executed, to create a consistent way to engage Toshiba - wherever you are around the world.

The TCx™ Elevate platform that will support the Elevate Ecosystem program will come in our V1R3 release, scheduled to be available in early 2019.  But, don’t wait! 

  • We want any ISV’s or software developers, plus any customers who have ISV’s in mind that you’d like us to engage, to come talk to us now.
  • Please express your interest TODAY by completing the form below:
     

The Elevate Ecosystem Business Development team will contact you to learn more about what you can offer and to share how you can get involved in the Ecosystem Program.