4690 Operating System

4690 Operating System

The premier point-of-sale platform for the world’s largest retailers, with over one million installations. It is widely recognized for its robust functionality and rock-solid reliability.


Ready for the Future

Retailers are building for the future with store technologies that help them improve customer service, reduce costs and generate new revenue.

The Toshiba 4690 operating environment has long been the premier point-of-sale platform for the world’s largest retailers, with over one million installations. It is widely recognized for its robust functionality and rock-solid reliability. Offered in Classic and Enhanced editions, Toshiba 4690 OS V6.5 takes store systems to new levels of performance, driving business transformation, improving the customer experience and helping develop new revenue opportunities. It enables retailers to extend information and customer services throughout the store, optimize all integrated sales channels—the web, mobile, social media as well as phone and in-store sales—and deliver a superior customer experience while increasing sales.

Improved Performance Cuts Costs, Helps Increase Sales

New technologies help retailers reduce costs and generate incremental revenue. For example, Toshiba 4690 V6.5 includes Toshiba Development Kit 8 enabling advanced applications that help meet the growing demands of customers. Mbrowser makes it easier to access cross-channel products and services and to implement third-party sales opportunities and promotions.

As a base for many of Toshiba’s Smarter Store solutions, Toshiba 4690 OS helps deliver significant cost and energy savings. For example, consolidating multiple applications and managing them through Toshiba Remote Management Agent can significantly lower costs and risks. Easy-to-wake deep sleep automation provides service on demand while saving up to forty-seven percent energy cost. File Integrity Monitoring and 4690 file system Whitelisting security features help protect against viruses and unauthorized access. System updates can be managed across stores and the enterprise from one central location, avoiding system downtime and keeping business running. Virtual controller feature paves the way for enterprise consolidation and new computing models.

Feature Benefits
4690 file system Whitelisting
  • Audit and block unwanted and/or unknown files by monitoring file integrity and creating a whitelist of approved files for increased security.
Mbrowser 31.8
  • Modern and industry standard web browser included in every copy of 4690 OS.
Python scripting language
Toshiba Development Kit 8
Dual operation modes: Enhanced and Classic
Deep sleep and power management
Device instrumentation and attributes expanded—by leveraging RMA V2.6
Software distribution leveraging RMA V3.1.4
New Toshiba retail terminals - including new models of the TCx™700, TCx™300, and TCxWave
Virtual controller
Directory services for enhanced mode
Security measures extend list of best practices—in support of PCI DSS
Network load of diagnostics
TCP/IP diagnostic aids
Easy administration
Remote Management Agent Master Agent
(on controller)
Toshiba 4690 Premium Enablement for Netop®
(per terminal)
  • Provides the infrastructure required to run Netop® Remote Control on the Toshiba 4690 OS Enhanced mode terminals and 4690 OS Enhanced mode Store Controllers. Enables Netop® Host to provide a full graphic remote control UI, access to enhanced controls and supplemental menus, PCI-compliant logging and complete screen recordings, and central governance of access rights and security policies. (Requires: 4690 OS V6R5 CSD - 0HL0, Enhanced Mode Only, Terminal Configured with Video display)


Toshiba 4690 OS, Version 6 Release 5 Technical Requirements
Model Controller Terminal Controller/Terminal Classic Enhanced
4900-746, 786
X X X   X
4900-C46, C86
X       X
4810- 360, 36A, 370, 37A
X X X   X
6140-A30, A3R, 14C, 145, 15C, 155*
*1xx models do not support 2nd display in 4690 v6, added in TCx Sky
  X X   X
6140- 100, 10D, 120, 12D
  X     X
SurePOS 700:
SurePOS 700:
4800-784; 4900-745, 775, 785
X X X   X
SurePOS 700:
4800- 721
  X   X  
SurePOS 700:
4800- C41,C42,C43
X     X X
SurePOS 700:
4800- C84;4900-C85, C45
X       X
SurePOS 300:
4810-350, 35A
X X X   X
Toshiba 4800:
73x, 75x, 202, 242, 20E, 24E
  X   X  
Toshiba 4694:
All models*,
  X   X  
System X See controller matrix for details on supported controllers
Virtual Controller Feature can be used on any server that is certified with supported versions of VMware ESX/ESXi.
Min/max Memory Requirements: Controller memory—256 MB/1 GB (Classic), 512 MB/1 GB ( Enhanced)
Classic terminal memory (with Java)—128 MB/512 MB
Enhanced terminal memory—512 MB/1 GB
Enhanced terminal memory with Firefox or Java 6—1 GB
In Enhanced mode, the maximum memory listed above refers to the memory used by 4690 OS
In Enhanced mode the hardware abstraction layer can actually make use of memory above the 1 GB limit
Smarter Checkout requires TCxWave, SurePOS 350 or 743 or higher with min 2 GB memory
Controller requires 1 GB of memory if using the C2E tool with 6.5

* Loop and token ring communications are only supported if the store controllers are in classic mode.

† Note that the Toshiba SurePOS 4694-154 is a Japan-specific terminal.

‡ MB/GB equals one million/billion bytes when referring to storage capacity; accessibility may be less.