For over 45 years, retailers around the world have been relying on Toshiba’s retail-hardened solutions to keep their checkout lanes open and their businesses moving.
Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
At Toshiba, innovation is at our core. To us, that means using the power of our innovative and creative teams to create new ideas that will revolutionize the way retailers deliver shopping experiences and make them a reality today. Read more about our innovations from our Intellectual Property Portfolio.
The retail industry is evolving, and retailers seek new and innovative ways to meet consumer demands across channels. Toshiba Global Commerce Solutions is establishing a strategic presence in Frisco, Texas, to attract high-tech talent and technology partners for developing new solutions and incubating future innovation. As a hub for the company’s initiatives to meet the growing demand to reimagine the store of the future, the expanded footprint will:
• Accelerate the company’s growth strategy through investments in cloud development, computer vision and retail IoT
• Increase the company’s commitment to technology partnerships to incubate new retail innovation
• Broaden capital investments, including a new team dedicated to mergers & acquisition
"As a recognized leader in digital transformation in the retail industry, we are focused on providing scalable, customer-centric solutions that deliver optimized experiences to meet consumers when, where and how they shop," says Rance Poehler, president and CEO, Toshiba Global Commerce Solutions. "While many tech companies are cutting back, we are investing significantly and expanding to meet new demand created by our commerce platform recognized for accelerating digital transformation to deliver an exceptional retail experience."
Supporting its investment in digital retail transformation, Toshiba is recruiting people with cloud, microservices, and edge computing skills to drive innovation and development of its ELERA™ unified commerce platform, enabling the evolving technology needs of the world's largest retailers. The company is also expanding its collaboration with innovators who have best-in-class solutions that demonstrate unique value to retailers.
"We are nurturing the incubation of ideas to innovate and advance our industry-recognized retail solutions like ELERA, Toshiba's open, modular platform for unified commerce. Its core value is its ability to help retailers become more agile and resilient in the face of change," says Mike Yeung, Executive Vice President and CTO, Toshiba Global Commerce Solutions. "Part of our strategy includes engaging emerging startups in the region to expand our ecosystem. Our investments in IoT, data analytics and computer vision enable retailers to provide a consistent, compelling experience for consumers, whether they shop in-store, at curbside, on their mobile device, or at home."
Toshiba will initially bring 50 new jobs to the area in 2022, with plans to triple that number over the next two years. "We are thrilled to welcome Toshiba Global Commerce Solutions to Frisco," said Frisco Mayor Jeff Cheney. "Toshiba's research and development expansion brings new corporate innovation jobs that will provide great opportunities for Frisco residents and further expand our tech ecosystem. This is a big win for Frisco and adds another internationally recognized brand to our rapidly growing portfolio of top-tier companies."
“With 150 new jobs planned over the next two years, Toshiba Global Commerce Solutions’ new innovation hub in Frisco is great news for North Texans looking to capitalize on exceptional tech opportunities offered in our state,” said Governor Greg Abbott. “Texas is the top state for high-value business investments because companies like Toshiba are attracted to our unmatched business climate and highly-skilled, diverse workforce. I look forward to working alongside Toshiba as we further cement Texas’ position as a global leader in technology and as the top state for tech jobs growth in the nation.”
The company's Durham, North Carolina location continues to serve as the global headquarters driving these global investments and growth strategies. The greater Dallas area was a strategic choice for the company's expansion because it is a central hub enabling rapid connectivity to our other development centers in Raleigh/Durham, Guadalajara, Mexico, Singapore, Taipei, Tokyo, and cities across Europe.
In 2022, Toshiba launched the latest version of its next-generation ELERA commerce platform to accelerate retailer digital transformation and support the connected store experience. The company was recently named a Leader in the IDC MarketScape: "Worldwide Point-of-Sale Software Vendors in Grocery and Food Store Retail 2022 Vendor Assessment (doc #US46743220, May 2022)."
The Toshiba Global Commerce Solutions office is in Hall Park – 3201 Dallas Parkway, Suite 600, Frisco, Texas 75034. The sixth-floor 14,341 square foot space features 15 offices, four conference rooms, 51 workstations, a break area, and a lounge. Additionally, employees will have access to Hall Park's amenities, including a state-of-the-art fitness facility, cafe, lounge, walking trails, electric vehicle charging stations, and more.
About Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for unified commerce solutions. Together with a global team of dedicated business partners, we advance the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. To learn more, visit commerce.toshiba.com and engage with us on Twitter, LinkedIn, Facebook, Instagram and YouTube.
Toshiba Global Commerce Solutions
Director, Corporate Communications
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