SurePoint Display

SurePoint Display

The SurePoint family of flat-panel display products is designed to offer a wide range of choices for retailers who need accurate, retail-hardened, full-screen video displays in their store environments.


For the consumer ... fast, accurate checkouts and visibility to services

The ubiquity of the worldwide web and the pervasiveness of mobile handsets, netbooks and laptop PCs give consumers near limitless access to on-demand products, information and services. For retailers focused on strengthening customer advocacy, checkout speed, accuracy and a personalized shopping experience, it is no longer a differentiator to open new channels of communications with customers, it is a business imperative.

Create advocates by elevating the customer shopping experience

The SurePoint™ flat-panel touch display gives retailers a simple, yet innovative way to create a unique and distinctive experience for customers. Touchscreens help associates minimize wait time with speedy, accurate checkouts. When customer-facing displays are present for shoppers, they can scroll through receipts, access loyalty account information and respond to store promotions. Touch displays can also introduce new services at the point-of-sale, including third-party offers that help generate incremental revenue—all while making your store a favorite place to shop.

Feature Benefits
Unintentional touch rejection, infrared touchscreen display
High contrast ratio, minimal glare and wide viewing angle
Direct attachment to I/O and POS system
Choice of a 12-inch or 15-inch display
Solid, retail-hardened construction
Flashable firmware updates
Flexible configurations
Convenient infrared technology interaction
Energy-efficient design
High-brightness, active-matrix display
Multiple mounting options


Model Number - Touch 4820 - 2LW 4820 - 2LG 4820 - 5LW 4820 - 5LG
Screen Size 12.1" 12.1" 15" 15"
Resolution 800 × 600 800 × 600 1024 × 768 1024 × 768
Model Color Pearl White Iron Gray Pearl White Iron Gray
Backlit bulb LED backlight LED backlight LED backlight LED backlight
Power requirements 18 W max (20 W w/ brick), 15 W typical 18 W max (20 W w/ brick), 15 W typical 18 W max (20 W w/ brick), 15 W typical 18 W max (20 W w/ brick), 15 W typical
Energy consumption efficiency* N/A
Video interface Analog
Touch interface Powered USB, standard USB
Optional mounting features
Mounting stands Integrated mounting stands: Toshiba SurePOS 700, Toshiba SurePOS 500 (second display)
Weighted distributed base
VESA-compliant adapter
Optional I/O devices
Magnetic Stripe Reader (MSR) w/Keylock Three track MSR
2-position programmable lock (up to 4-position available as option)
Keypad w/MSR and Keylock 32-key programmable keypad with three track MSR
2-position programmable lock (up to 4-position available as option)
Speaker Kit Forward-facing speaker assembly
Physical dimensions and weight
Maximum dimensions (W×D×H) 12 inch: 12.12 × 2.2 × 10.43 (308 × 56 × 265 mm)
15 inch: 14.13 × 2.2 × 11.87 (359 × 56 × 301.5 mm)
MSR 7.68 × 1.49 × 2.87 (195.5 × 38 × 73 mm)
MSR and Keypad 8.27 × 2.09 × 5.31 (210 × 53 × 135 mm)
Weight 12 inch: 5.51 lbs (2.5 kg)
15 inch: 7.37 lbs (3.35 kg)
Operating Systems supported Toshiba 4690 OS V5.2, or higher**
Microsoft Windows Embedded for Point of Service
Microsoft Windows Embedded POSReady 2009
Microsoft Windows XP Pro SP2, SP3
Microsoft Windows 7
Drivers supported OPOS 1.13 or later
Java POS 1.13 or later
Warranty Service One year depot or on-site service
Technical support§ 24×7 phone support (during warranty period) and web-based help

* The energy consumption efficiency is the value of the power consumption measured in accordance with the measuring method specified by the Japan energy saving law divided by the Composite Theoretical Performance specified by the energy saving law.

An operating system is not included and can be purchased separately.

For a copy of Toshiba’s Statement of Limited Warranty, please contact your Toshiba representative or authorized reseller.

§ Technical support response times may vary.



Model 2WB shown as a component of an Toshiba SurePOS 700 system

  1. Intuitive, infrared touch display
  2. High-contrast ratio, minimal glare and wide-angle viewing
  3. High brightness, active-matrix display supports full motion video for better viewing
  4. Convenient infrared technology interaction accepts various modes of input
  5. Energy-efficient design offers low power consumption
  6. Supports deep sleep on Toshiba SurePOS units
  7. Direct attachment by USB to I/O and POS
  8. Forward-facing speaker kit
  9. Spill resistant retail hardened construction
  10. Integrates with various optional peripherals for a unified appearance (magnetic strip readers, keypads, pointing devices, key locks, speakers and microphones)
  11. 32-key programmable keypad for rapid data entry (optional)
  12. A choice of 12-inch or 15-inch display
  13. Wide tilt range for ergonomically correct viewing
  14. Multiple mounting options for versatile placement options
  15. 180-degree rotational range enables use by cashier and/or customer
  16. Stable mount fixtures offer a steady screen display
  17. Available in pearl white or iron gray to match existing POS hardware