Toshiba Global Commerce Solutions COVID-19 Response
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March 13, 2020 • Research Triangle Park, NC
We want to remind you that Toshiba Global Commerce Solutions is committed to our core vision of being the world’s most trusted provider of commerce solutions. We would like to give you an update on what we are doing to continue to reach our vision as we focus on health, safety and business continuity during this global health event.
Focus on Health & Safety
We are closely monitoring Coronavirus (COVID-19) and following the current guidance from the leading government and health authorities to ensure we are taking the right actions. Our mission is to protect our employees, who are vitally important to support you and your business, as well as, our customers and the communities where we operate.
We also understand that our products are subject to people interacting directly with them as part of normal operation. You can find best practices on cleaning Toshiba equipment by referring to the Toshiba cleaning guide, product maintenance manuals or the CDC for general guidelines.
Focus on Business Continuity Business continuity for our clients and partners is of paramount importance, and we are doing everything within our control to ensure minimal disruptions and impact to you. We have taken steps to make sure we can continue to deliver the level of quality, excellence and timeliness you are accustomed to from us during these unique circumstances.
We have engaged our impacted partners to implement mitigation plans that ensure business continuity in our manufacturing process. Given the current climate, you may see a slight extension in lead times on some products and possible near-term impact on premium shipping times and costs if supplies need to be expedited due to the anticipated global spike in supply demand. You can confirm current lead times directly with your Toshiba representative. We appreciate your patience and will keep you updated as more information becomes available.
Should you have questions, please contact your Toshiba representative or contact us directly via this form and we will respond to you as soon as possible. Thank you for your continued partnership.
President & CEO
Toshiba Global Commerce Solutions
About Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for integrated in-store solutions. Together with a global team of dedicated business partners, we achieve brilliant commerce by advancing the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. To learn more, visit commerce.toshiba.com and engage with us on Twitter, LinkedIn, Facebook and YouTube.