Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
April 01, 2021 Welcome to our site! Toshiba Global Commerce Solutions, Inc., and its affiliates and related companies (“TGCS,” “we,” “our,” or “us”) makes available a range of products and services to you, including our websites, apps, software, services, and hardware (“Site(s)”), which are owned and operated by us. This privacy statement applies to the interactions we have with you and our Sites, as well as other products and services that include, reference, or display this privacy statement. We place great importance on respecting the personal rights of all visitors to our Sites. Please find below our data protection declaration, informing you of the nature and extent of the personal data collected via these Sites, and from other sources as specified in Section 3 (“Your Privacy Rights”) as well as the purposes for which this data is processed and used. For purposes of this Declaration, “Personal Information” is defined as any information that identifies, relates to, describes, is capable of being associated with, or could reasonable by linked, directly or indirectly, with a particular individual. This Privacy Declaration does not govern the data practices of third parties that may interact with our Site or otherwise collect or process your Personal Information.
Please see Site-Specific Details included at the bottom of this privacy statement. The Site-Specific Details sections contains additional information related to specific TGCS Sites.
When you visit our Website, as is usual on almost all websites, our server automatically collects Personal Information such as your IP address (including the domain name associated with the IP address, i.e. using reverse look-up), the date and time of your visit to our Website, the pages you visited on our Website and the browser you are using etc. It also stores, where this is available, the country from which you are accessing our Website (only the ending is saved (e.g. de), since this indicates the relevant country) the language of the browser you are using, the website from which you are accessing our Website, the search word used (if our site is accessed via a search engine), as well as the type of connection and operating system. We use this information to constantly improve your website experience.
In general, you do not need to provide personalized information to access our Websites. Your Personal Information, for example your name, address, telephone number, email address, etc., are stored via this Website only if you provide us with this information in order to use one of the services on our Website (e.g. registering warranties/service, registering for a personalized web experience, signing up for the newsletter (e-mail only) or taking part in competitions). This data is then processed and used to perform the requested services. In addition, this data is only processed and used for other purposes (e.g. sending additional information about our company and products) if we have a lawful basis to do so according to applicable laws, including in cases where you have given us your consent to do so. Your consent is also required to transmit your Personal Information to third parties outside the legally permitted circumstances.
On some sites we use a “double opt-in system”. This means that when you first register with us, you are sent a confirmation email containing your login details. You then need to use these details to access our Website. Your registration is not activated until you have logged in with your username and password.
This section, and this section alone, applies to any individuals about whom we collect Personal Information from any source, including through your use of our Website, by buying our products or services, or by communicating with us (collectively, “you”). Generally speaking, TGCS’ customers are businesses, though we may collect Personal Information from individuals associated with those businesses, any other individuals navigating to our Website or otherwise communicating with or transacting with us regarding our products and services, and our employees and prospective employees.
We may collect the following categories of Personal Information about you:
We may collect Personal Information from the following categories of sources:
We do not sell Personal Information, or otherwise provide Personal Information to third parties, other than to other TGCS affiliates, service providers receiving information to perform services for us on our behalf, or in certain instances for our customers in connection with our performance of services. These third-party service providers fall into the following categories:
This includes the following categories of Personal Information are disclosed for a business purpose:
We collect, sell, and/or use Personal Information for the following purposes:
You have or may have the following rights with respect to your Personal Information depending on your country or state of residence and pursuant to applicable laws:
Certain of the above rights are subject to our being able to reasonably verify your identity and authority to make these requests. These rights are also subject to various exclusions and exceptions under applicable law.
If you wish to exercise these rights, please reach us in one of the following ways:
Mail: TOSHIBA GLOBAL COMMERCE SOLUTIONS, INC.
3901 S. Miami Blvd.
Durham, NC 27703
Email: [email protected]
Depending on your state or country of residence, you may be entitled by law to exercise the above-described rights. For individuals whose state of residents does not require these rights TGCS offers them voluntarily and at its discretion, and reserves the right to limit or revoke those rights at any time, as may be permitted by applicable laws.
For individual residents in Brazil, under certain circumstances and subject to the restrictions set forth by applicable law, including law No. 13709/18 ("LGPD"), you have the following rights in connection with your Personal Information:
Mail: Toshiba Global Comércio de Soluções para Varejo (Brazil) Ltda.
Address :Alameda Rio Negro, 500 – 8º andar – conjunto 815 Torre A Alphaville Industrial - Barueri - SP, CEP (zip code) 06455-000 – Edificio West Towers
Email: [email protected]
Our Websites are not designed to attract children and are not intended for use by children and young people under the age of 16. Children and young people under the age of 16 may not transmit any Personal Information over the Internet without the consent of their parent or guardian. We ensure that we do not knowingly store any Personal Information relating to minors.
In the event that we become aware that we have collected Personal Information from a child under the age of 13, we will take steps to dispose of that information as permitted by law and in accordance with the Children’s Online Privacy Protection Act (“COPPA”) and other applicable laws and regulations. If you are a parent or guardian and you believe that your child under the age of 13 has provided us with Personal Information without your consent, please contact us at [email protected]
Our Websites contain links to other websites where you can find out more about other Toshiba Corporation products, other group companies or our partners. Please note that this data protection declaration does not apply to such linked websites.
Toshiba has implemented technical and organizational security measures to guarantee the security of your Personal Information. Users’ Personal Information is stored in our secure networks and access is restricted to those employees and partners who are entitled to access our systems.
In areas where you enter data we work with the “Secure Socket Layer” (SSL) standard encryption system. Please note that your browser must support encryption protection. You can find this, for example, in Internet Explorer version 3.0 or a higher version and most other browsers. Data is stored in databases which are protected against unauthorized access by security firewalls and software. Whenever your browser displays a closed padlock symbol at the bottom of the screen, or a similar icon/highlighted web address in a different browser, this indicates that your data is being transmitted in an encrypted format.
If the SSL system is not available for technical reasons, an error page is displayed to ensure that under no circumstances can your data be transmitted without encryption.
Please note, however, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from our Site.
Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services. Currently, we do not monitor or take any action with respect to these signals or other mechanisms.
We collect US Social Security numbers (“SSNs”) for lawful purposes in accordance with applicable law, including to process financing documents, and have established a policy to protect and maintain the confidentiality of SSNs. We implement commercially reasonable administrative, technical, and organizational safeguards and controls designed to protect and secure SSNs and prevent the unlawful disclosure and protect against unauthorized access. In addition, access to SSNs is limited to authorized employees and third parties with a need to know and who are under an obligation of confidentiality.
Our business headquarters and our website are operated in the United States. If you are located outside of the United States, please be advised that all of the information we collect, including Personal Information, will be transferred to, and processed, stored and used in the United States, and that this is necessary to provide you with the requested information and services and/or to perform any requested transaction.
You are aware and understand that we may transfer or disclose Personal Information that we collect about you to recipients in countries other than your country, including to the United States. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Information to other countries, we will protect that information as described in this Privacy Declaration and we will take steps to ensure that your Personal Information is adequately protected as required by applicable data protection laws. Where required by local law, we will request your consent to transfer your Personal Information. For more information about our policies regarding cross-border transfers of Personal Information, you may contact us at [email protected] or at the mailing address noted in the “Information/Contacts” section of this Declaration.
We may change this Data Protection Declaration by posting a revised version to the Website. If the changes are material in nature, we will provide notice of the changes on the Website before those changes become effective. We encourage you to visit the Website often for the most up-to-date information on our privacy practices.
Contact us at the following address if you
By submitting this form I agree that Toshiba Global Commerce Solutions, Inc. and its affiliates, including all subsidiaries and branches, may process my data as indicated above and as described in the Toshiba Global Commerce Solutions Privacy Declaration.
Thank you for reaching out. One of our team members will be in contact soon. We hope you have a great day.