ELERA® Mobile Assist
The ELERA Mobile Assist application empowers retailers to easily manage interventions, mitigate shrink, and increase staff productivity using a broad range of handheld and tablet devices. The robust application extends role-based or job-specific functionality from desktops to handhelds, leveraging mobile capabilities to streamline business operations.
- Queue Management – Enables store staff to guide shoppers to available lanes and ensure SCOs are operating at maximum efficiency
- Shopper Assistance – Allows associates to remotely monitor lanes and resolve interventions
- Reporting Dashboards – Gives managers the ability to view all lanes across the store and see how the lanes are operating
- Modern UX with Responsive Design – Allows for seamless adjustment to a wide variety of screen sizes
The ELERA Mobile Assist app ensures proactive engagement with customers to improve their checkout experience and reduce shrink, while increasing productivity for shopper assistants with a contextual menu and rich set of functions.
The robust application allows retailers to put the customer at the center. As a result, retailers are able to create awareness to help them see how technology can facilitate easier shopping experiences and payments.
Creates more flexibility for retailers to choose how resources are used
Offers dashboards for insights into daily lane operations, tracking productivity, and to find out what’s happening across store lanes
Extends functionality from desktops to handhelds to leverage mobile capabilities
Allows once time-consuming tasks to be completed in a fraction of the time