Suremark Dual Station Printer

Suremark Dual Station Printer

Thermal and impact receipt printing and check processing all in one.


The world’s premier retail printer

Today’s competitive retail environment places enormous pressure on merchants to not only create a compelling shopping experience, but also to invest in store systems technology that can improve business performance on all levels—reducing total cost of ownership, remotely managing systems and information, empowering store employees and providing consumers with a differentiated shopping experience.

Toshiba Global Commerce Solutions, the global leader in advanced retail store systems , meets these demands with the Toshiba SureMark™ dual-station thermal/impact receipt printer—the premier point-of-sale printing solution for large and mid-market retailers. Built for ultimate retail-hardened performance and ease of use in demanding retail environments, new SureMark dual-station printers deliver speed, accuracy, reliability, serviceability and exclusive eco-friendly features that set new industry standards.

Feature Benefits
Fast receipt printing—80 LPS
99.95 percent accuracy MICR reading and check processing
Toshiba Remote Retail Systems Management Agent
Light-Path Management visual indicators
Customer replaceable unit (CRU) replacement of key assemblies
Systems management sensors
Tool-less snap together design
Ease of use design features
Flexible designs
  • A single printer model can support the unique needs of retailers in many countries
  • Interface adapters are factory selections and can be easily changed in the field
  • Printers can be factory-configured to feed either 2.28 inch (58 mm) or 3.15 inch (80 mm) paper widths
  • Printers can be table or wall mounted, freeing valuable counter space
  • Printers can be configured for point-to-point or shared connectivity (ethernet and wifi only) configurations.
Open standards platform
Supremely “green”
Streamlined model structure
Easy change covers
Service life 7+ years with parts available 7 more years


Model Character Set MICR OCR MICR Single-Pass Check Handling Document Imaging Cover Color Warranty service1
Yes - Yes - Pearl White or Iron Gray Toshiba Advanced Exchange
- - - - Pearl White or Iron Gray Toshiba Advanced Exchange

1 For warranty terms and country coverage, please refer the Statement of Limited Warranty at:

Models 2CR/2NR
Printing speed5  
Receipt station (one-color paper) 80 lps @ 8 lpi, 60 lps @ 6 lpi
Receipt station (two-color paper) 35 lps @ 8 lpi, 26 lps @ 6 lpi
Impact slip station 4.3 lps
Printing resolution (thermal) 203 dpi 203 dpi
Memory usage  
Data buffer RAM Dynamic/expandable
Flash memory for microcode 5 MB
Flash memory for offline journal6 Up to 3 MB
Flash memory for logos6 Up to 3 MB
Flash memory for fixed messages6 Up to 3 MB
Flash memory for code pages6 Up to 3 MB
Flash memory for user characters 128 KB
Interfaces Powered USB plus standard USB, RS-485, standard RS-232, 10/100 Ethernet , Wireless 802.11 a/b/g/n/ac (external power brick or special power cable required)
CRU (customer replaceable units) with Light-Path management CRU (customer replaceable units) with Light-Path management
Paper low, paper jam, print head health sensors Yes
Mounting options Integrated with POS, Distributed
Support for wide range of receipt media—thickness/type of media 1.6 - 3.7 mil (thousandths of an inch) paper
Paper rolls/up to 4 in. (102 mm)
“Green” attributes Shipping container and inserts; iron-gray covers made of up to 25% post-industrial recycled materials; upgradeable and reusable components; retail-hardened construction for long life.
  • DC In (except RS485)
  • USB/Powered USB or 10/100 Ethernet or RS232 or RS485 (24 or 38 V) (Interface card dependent)
  • OEM Cash Drawer (+24 V)
Physical dimensions and weight  
Dimensions (WxDxH)7 Width: 190.5 mm (7.5 in.)
Depth: 255 mm (10.0 in.)
Height (rear): 198 mm (7.8 in.)
Height (front): 140 mm (5.5 in.)
Weight Model 2CR: 4.8 Kg (10.6 lb)
Model 2NR: 4.7 Kg (10.4 lb)
Operating system support9 A compatibility mode is provided in the printers to enable use of existing drivers and applications with only minor modifications. Native mode support is as follows:
Industry standards  
Resident barcode formats UPC A/E, JAN 8 (EAN), Code 39, ITF, Code 93, Code 128 a, b and c, Codabar, PDF417, QR, GS1 DataBar
Reliability 150 km—thermal print head life. 1.5 million cuts—cutter life
Integration kits SurePOS™ 700 Series
Media type supported/roll diameter/approximate roll length, Receipt roll sizes supported10 Paper rolls/up to 102 mm (4 in.) - 558 ft
North America Yes
Latin America Yes
Europe, Middle East, Africa Yes
Asia Pacific11 Yes


Ultimate performance leader:

  1. Fast 80 LPS receipt printing for single-byte (SBCS) or double-byte (DBCS) printing
  2. 99.95% accuracy MICR reading and single-pass check processing
  3. Push button receipt cover opening
  4. Easy paper loading helps reduce downtime and training expenses
  5. Extended code page support enables worldwide use
  6. 3 MB user flash memory supports barcodes, logos, color graphics and TrueType™ fonts
  7. Prints single or multipart forms in portrait or landscape orientation

Built-in reliability and serviceability:

  1. Retail-hardened design delivers high reliability in retail environments
  2. Paper motion sensor detects jams and reduces waste of receipt media
  3. All peripherals are tested, engineered, color coordinated, provide latching connections, are compatible and optimized to work as a total store solution

Shrinks operating costs:

  1. Light-Path Management and Retail Systems Management enables firmware updates as well as communication of printer status (like paper low, EMI noise, failed cutter, failed thermal print head) to key store personnel who can resolve problems proactively
  2. Customer Replaceable Units (thermal print head, main card and interface adapter) snap out to provide easy service and maintenance of key printer components (CRU)
  3. Powered USB and RS-485 connectivity eliminates the need for a separate power brick and conserves counter space
  4. Standard USB and RS-232 connectivity integrates with Toshiba and third-party POS systems (external power brick required)
  5. Compatibility mode eases transition to new models
  6. Shared connectivity via wired Ethernet or wireless WiFi allows you to utilize one printer across multiple terminals.
Supremely green:
  1. Support for eco-friendly polymer film receipt media reduces carbon footprint
  2. All packaging materials are recyclable and most are made from recycled post-consumer waste