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    • Retail-Hardened

      For over 45 years, retailers around the world have been relying on Toshiba’s retail-hardened solutions to keep their checkout lanes open and their businesses moving.

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    • Self-Service Experience

      Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.

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    • Store Operations

      A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.

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    • Store of the Future

      Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.

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    • Systems Management

      Catch problems before they create issues for your store and your customers.

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    • Retailer Stories

      From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.

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  • HARDWARE
    • POINT OF SALE
    • SELF-SERVICE
    • DIGITAL SIGNAGE
    • PRINTERS
    • PERIPHERALS
    • DISPLAYS
    • TCx® 810
    • TCx® 810E
    • TCx® 800
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    • Self Checkout System 7
    • Pro-X Hybrid Kiosk
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    • Digital Signage

      More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.

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    • TCx® Single Station Printer
    • TCx® Dual Station Printer
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    • Keyboards
    • Cash Drawers and Tills
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    • TCx® Display
    • Toshiba SurePoint™ Display
    • 2x20 Display
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  • SOFTWARE
    • COMMERCE PLATFORMS
    • ELERA PLATFORM SOLUTIONS
    • POS APPLICATIONS
    • OPERATING SYSTEMS
    • SYSTEMS MANAGEMENT
    • TCX ELEVATE SOLUTIONS
    • ELERA™
    • TCx® Elevate
    • TCx® Elevate EcoSystem
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    • ELERA Platform Solutions
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    • SurePOS ACE
    • VisualStore Suite
    • ANTARA
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    • TCx® Sky

      A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.

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    • Retail Enterprise Management Service (REMS)
    • McAfee® Security Solutions
    • Netop® Remote Control
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    • TCx® Vector
    • In-Lane Lottery
    • TCx® Elevate Mobile Operations Manager
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  • SERVICES
    • IMPLEMENT
    • MANAGE
    • MAINTAIN
    • FINANCING
    • Implement

      From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.

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    • Manage

      When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.

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    • Maintain

      Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.

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    • Financing

      With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.

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  • COMPANY
    • NEWS
    • EVENTS
    • ABOUT US
    • THOUGHT LEADERSHIP
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    • EDUCATION
    • CAREERS
    • Toshiba Honored as Bronze Stevie® Award Winner in 2022 American Business Awards®
    • Toshiba Expands its Global Alliance Program with Launch of New ISV Partner Program
    • Toshiba Launches Next-Generation, Smart Solutions on ELERA Platform to Accelerate Retailer Digital Transformation
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    • RCC Store 2022
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    • About Us

      Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.

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    • Thought Leadership

      An established, trusted voice in retail technology solutions.

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    • Blog

      Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.

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    • Education

      Keep your skills current and competitive with our extensive self-paced learning catalog.

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    • Careers

      We're always looking for fresh perspectives. Explore our open positions.

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  • Experiences
    • Retail-Hardened
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  • Hardware
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      • TCx® 810
      • TCx® 810E
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    • Self-Service
      • Self Checkout System 7
      • Pro-X Hybrid Kiosk
    • Digital Signage
    • Printers
      • TCx® Single Station Printer
      • TCx® Dual Station Printer
      • Suremark Fiscal Printer
      • 6145 Fiscal Module and Printer Solution
      • TCx7-RT1
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    • Peripherals
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      • Cash Drawers and Tills
    • Toshiba Displays
      • TCx® Display
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      • ELERA™
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      • TCx® Elevate EcoSystem
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      • ELERA Platform Solutions
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      • SurePOS ACE
      • VisualStore Suite
      • storeMate® Solution Suite
      • ANTARA
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      • TCx® Sky
      • Supported Operating Systems
    • Systems Management
      • Retail Enterprise Management Service (REMS)
      • Retail Systems Management Platform (RSMP)
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      • Netop® Remote Control
    • TCx® Elevate Solutions
      • TCx® Vector
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      • In-Lane Lottery
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      • TCx® Amplify
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  • Home
  • Support
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Documentation

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General

Read these two first:

  • Toshiba Safety Information
  • Toshiba Kiosk Safety Information

 

  • Software Licensing
  • End of Life Disposal Information
  • Environmental Notices
  • Uninterruptible Power Supply Statement
  • Warranty Information

 

The section below provides general setup instructions and information

  • General Hardware - Systems
  • 4610-1xR POS Printer  French
  • 4610-2xR-POS Printer  French
  • 6145 Dual Station Printer  French
  • 6145 Single Station Printer  French
Hardware

POS Drivers & Common Packages
Flat Panel Displays
I/O Devices
Self Checkout
TCx 800
TCx 700 & SurePOS 700
TCx 300 & SurePOS 300
TCxWave & SurePOS 500
Legacy Hardware
Toshiba Basics

Software

Applications
SurePOS ACE & EPS
Checkout Environment for Consumer Service (CHEC)
TCx Amplify
TCx Pay
General Sales Application
Supermarket Application
Chain Drug Sales Application
Store Place
- Distributed Data Services
- RDBF for Supermarket
- RDBF for General Sales & Multi-Store
 

Operating Systems
TCx Sky & 4690 OS
SUSE Linux for Enterprise Point of Service
Other
- Terminal Services
- 4690 API for 4610 Printers, IceSoft Browser, Remote Operator, DDF & RCO

 

Integration
TCx Elevate
Retail Management (REMS & RMA)
Store & Data Integration Framework

 

Regulatory

Compliance documents for EU 617/2013
System Units
4900-xx7
4810-xx1
4818-T10 & ET1
6200-1xx
4900-xx6
6140-x4x
6140-x5x
4810-36x / 37x
4810-38x
4852-58x
6201-2xx / Exx
4828-x2x

 

Compliance documents for the Taiwanese Bureau of Standards, Metrology and Inspection
Flat panel displays
4820-xxB / xxD Touch Display
4820-2Lx / 2Nx Touch Display
4820-5Lx Touch Display
4820-21x / 51x Touch Display
4852 6.5" Display
6149-5Cx Touch Display
6149-5Nx / 5Sx Display
6149-x1T Display


System Units
4900-xx7
4810-34x / 35x / 36x / 37x / 38x / 3x1
4852-x7x / x8x
4900-xx6
6140-x3x / x4x / x5x
6201-xxx
4828-x2x


I/O peripherals
4610-xxR POS printer
Keypad for 4820 flat panel display
Legacy speaker for 4820 flat panel display
Speaker for 4820 flat panel display
MSR for 4820 flat panel display
Modular POS keyboard
Modular POS keyboard (MSR attachment)
Modular POS keyboard (touchpad attachment)
Fingerprint reader
iButton for 6140 (TCxWave) & 6149 (TCx Display)
MSR for 4852 (SurePOS 500)
MSR for 6140 (TCxWave)
Keypad for 6149 (TCx Display)
MSR for 6149 (TCx Display)
6145-1Tx POS printer
6145-2Tx POS printer

 

UN38.3 battery reports
DBV CR2032
JHT CR2032
Mitsubishi CR2032
Panasonic CR2032
Renata CR2032
Sony CR2032

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  • Experiences
  • Retail-Hardened
  • Self-Service
  • Store Operations
  • Store of the Future
  • Retailer Stories
  • Hardware
  • Point of Sale
  • Self-Checkout
  • Digital Signage
  • Printers
  • Peripherals
  • Displays
  • Software
  • Commerce Platforms
  • ELERA Platform Solutions
  • POS Applications
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  • Systems Management
  • TCx Elevate Solutions
  • Services
  • Implement
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  • Contact Us
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  • FAQs
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  • Spare Parts
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